Overview
Content from the provided screenshot.
Terms Of Service
Date : 09/08/2023
Agree To The Terms
By accessing and using our Service, you agree to these Terms of Service. If you do not agree with any part of these Terms, you may not use our Service. These Terms of Use constitute a legally binding agreement between the two parties, and this includes the first party: the user or any entity acting on his behalf. Where referred to on the other side we ServerLoom. In connection with your access to and use of the Website or any other media form such as a mobile phone, including websites or websites linked in one way or another (collectively, the Website). We have the right to suspend or cancel the services provided to the customer when we believe that these services have been used illegally.
Intellectual Property Rights
Unless otherwise noted, the Site is our property and all code, sources, databases, functionality, software, website designs, audio, video, text, photographs and graphics on the Site (collectively, the Content) and marks The trade marks and service marks and logos contained therein (the Marks) are owned by, controlled by, or licensed to us, and are protected by United Kingdom copyright, trademark and various other intellectual property rights and unfair competition laws, international copyright laws, and international conventions.
Account Registration
To utilize our ServerLoom hosting service, an account creation is necessary. It is your responsibility to uphold the security and confidentiality of your account credentials. Any usage of your account and password will be attributed to you. We retain the authority to eliminate, regain, or modify the chosen username if we conclude, at our exclusive discretion, that the selected username is inappropriate, offensive, or objectionable in any manner.
Use Of The Service
Protection And Penetration
Customers are prohibited from using the Service to engage in activities aimed at bypassing user authentication or compromising the security of any host, network, or account. Such activities encompass unauthorized access to data, unauthorized login to servers or accounts, password hacking, probing the security of external networks for vulnerabilities within any organization, or engaging in any form of Distributed Denial of Service (DDoS) attacks.
Harmful Use
Engaging in unreasonable use of my services, which entails exceeding the allocated resources beyond your capacity, will result in a suspension of your service until the issue is resolved. If such problems persist frequently, the service may be permanently terminated due to the potential for disruption to all of our customers.
Limitation Of Liability
Information And Evidence
We will store specific data that you provide on the Site to facilitate the management of the Site's performance, along with data pertaining to your interactions with the Site. Please note that we do not conduct regular, scheduled backups of data. The responsibility for all data transmitted or associated with any activity carried out on the Site lies solely with you. By using the Site, you acknowledge that we bear no responsibility for any loss or damage to such data, including loss or corruption.
Technical Support
We do not bear any responsibility for what is inside the service, such as mods, scripts, or even servers (MTA, SAMP, FIVEM, CS ...) such as giving you the roll, development problems, and the server not working.
Refund Policy
Money is not returned for a service after it has been paid for and received.
Support Eligibility
No complaint is accepted in any of our services from any person other than the owner of the service (i.e. registered in his name), whether they have an agreement or partnership, or even if the owner is in an account other than the account registered with it.
Technical Support And Advice Policy
Voice Technical Support
It is used when it is a big problem that is difficult to solve, explain, or define using writing, so we use this option according to the status of the supervisors.
Tickets
It is the official means of technical support, where the support is between the time period: Every day of the week until Saturday and Sunday from 12:00 to 22:00. If there is no response or response during working hours, the supervisor has the right to close it. In the event that the problem is resolved, that is, the problem has been worked on, then the tactic remains open during a period of time between 15 hours and more, and it is not closed during the period unless it has a specific reason.
Privacy Policy
Date : 09/08/2023
Consent to Privacy Policy
By accessing and using our Service, you agree to these Terms of Service. If you do not agree with any part of these Terms, you may not use our Service. These Terms of Use constitute a legally binding agreement between the two parties, and this includes the first party: the user or any entity acting on his behalf. Where referred to on, the other side we ServerLoom. In connection with your access to and use of the Website or any other media form such as a mobile phone, including websites or websites linked in one way or another (collectively, the Website). We have the right to suspend or cancel the services provided to the customer when we believe that these services have been used illegally.
What Information We Collect
We collect the information you provide when you register for any of our websites or services or are interested in obtaining information about our products and services. Personal information you provide: E-mail address, Username or Company Name (Optional), Telephone Number, Your Address, Password.
Payment Data
We may share payment information to process purchases, such as payment method and number.
Why We Use Cookies
We use first and third party cookies for several reasons. Some cookies are required for technical reasons for our websites to operate, and we refer to them as basic or absolutely necessary cookies. Other cookies also enable us to track and target our users' interests to improve the experience on our online property.
How to keep your information safe
We have implemented suitable technical and organizational security procedures aimed at ensuring the safety of any personal information we handle. Nevertheless, despite our safeguards and diligent efforts to secure your information, it is important to note that no online transmission or information storage technology can be guaranteed to be 100% secure. We remain committed to doing our utmost to protect your personal information.