Terms of Service

Agree To The Terms

By accessing and using our Service, you agree to these Terms of Service. If you do not agree with any part of these Terms, you may not use our Service. These Terms of Use constitute a legally binding agreement between the two parties, including the user or any entity acting on their behalf and ServerLoom. We reserve the right to suspend or cancel services if used illegally.

Intellectual Property Rights

Unless otherwise noted, the Site and all related content including code, databases, software, designs, text, images, trademarks, and logos are owned, controlled, or licensed by ServerLoom and protected by UK and international intellectual property laws.

Account Registration

To use ServerLoom services, account creation is required. You are responsible for safeguarding your credentials. We reserve the right to reclaim or modify usernames deemed inappropriate.

Use Of The Service

Protection And Penetration

Unauthorized access attempts, security probing, password cracking, or DDoS attacks are strictly prohibited.

Harmful Use

Excessive resource usage may result in service suspension or permanent termination to protect infrastructure stability.

Limitation Of Liability

Information And Evidence

We do not perform scheduled backups. You are responsible for your data. ServerLoom is not liable for data loss or corruption.

Technical Support

We are not responsible for third-party software, scripts, or servers installed by users that cause service issues.

Refund Policy

Payments are non-refundable once the service has been delivered.

Support Eligibility

Support is provided only to the registered owner of the service.

Technical Support And Advice Policy

Voice Technical Support

Used for complex issues that cannot be resolved via text communication.

Ticket Support

Official support channel available daily from 12:00 to 22:00. Tickets may be closed if inactive or resolved.

Privacy Policy

Effective Date: 09/08/2023

What Information We Collect

We collect email, username or company name, phone number, address, password, and payment data to provide our services.

Cookies

We use essential and analytics cookies to improve user experience.

Data Security

We implement technical and organizational measures to protect your data, but no system can guarantee 100% security.